Terms of Service

Welcome to Cozy Outer. By accessing or using our website, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and content contributors. Please read them carefully before using our store.

1. Overview

This website is operated by Cozy Outer. Throughout the site, the terms "we", "us", and "our" refer to Cozy Outer. By using our services or placing an order, you agree to follow these terms and all applicable laws and regulations.

2. Use of Our Website

You agree not to use this website for any unlawful or prohibited purpose. You must not:

  • Violate any laws in your jurisdiction
  • Infringe upon or violate our intellectual property rights
  • Transmit viruses or malicious code
  • Attempt to hack, scrape, or disrupt the website or its content

We reserve the right to terminate access or services to anyone for violating these terms.

3. Products & Pricing

All products are subject to availability and may be withdrawn at any time. We reserve the right to:

  • Modify product pricing at any time without notice
  • Limit the quantity of items purchased per person, household, or order
  • Refuse or cancel any order due to suspected fraudulent or unauthorised activity

We make every effort to display product images and descriptions accurately. However, we do not guarantee that your monitor's display of any color or texture will be accurate.

4. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. Orders are subject to acceptance and availability. All payments must be made securely using our supported payment gateways. We reserve the right to cancel orders that appear fraudulent or suspicious.

5. Shipping & Delivery

Delivery timelines are estimates and not guaranteed. While we aim to dispatch all orders promptly, we are not responsible for delays caused by couriers, customs, or other external factors.

6. Returns & Refunds

Please review our Returns & Refunds Policy for detailed information on how returns are processed, including eligibility criteria and refund timelines.

7. Intellectual Property

All content on this site — including text, graphics, logos, product images, and branding — is the intellectual property of Cozy Outer or its licensors and is protected by copyright and trademark laws. You may not reproduce, duplicate, or exploit any part of the site without written permission.

8. Limitation of Liability

Cozy Outer shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. To the fullest extent permitted by law, our total liability shall be limited to the amount paid by you for the product(s) in question.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the UK courts.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at our discretion. It is your responsibility to review this page periodically for updates. Your continued use of the website constitutes acceptance of any changes.